Shipping and Returns
Everything you need to know about getting your research compounds delivered safely and our hassle-free return process.
Free Shipping
On orders over $100
Fast Processing
Ships within 24 hours
30-Day Returns
Unopened products only
Shipping Information
Processing Time
All orders are processed within 24 hours of payment confirmation (excluding weekends and holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Methods & Rates
- Standard Shipping: 3-5 business days – $9.99 (Free over $100)
- Express Shipping: 1-2 business days – $19.99
- Overnight Shipping: Next business day – $34.99
Packaging & Handling
All peptide products are shipped with appropriate cold pack packaging to maintain product integrity during transit. Products are packaged in discrete, unmarked boxes for privacy.
Return Policy
Quality Guarantee
If you receive a product that is damaged, defective, or does not match the specifications on the COA, we will replace it or issue a full refund at no additional cost.
Return Eligibility
- Product must be unopened and in original sealed packaging
- Return request must be made within 30 days of delivery
- Original receipt or order confirmation is required
How to Return
- Contact our support team at support@humantides.com with your order number
- Receive a Return Merchandise Authorization (RMA) number
- Ship the product back with the RMA number clearly marked
- Refunds are processed within 5-7 business days after inspection
Need Help?
Our support team is here to assist you with any shipping or return questions.
Contact Support